Complaint Form

At The Ha'penny Bridge, we always strive to provide an optimal service to our customers. This optimal service includes dealing with any complaints that may arise from time to time. We hope that in common with the vast majority of our customers you never have cause to complain about our products or services but, if you do, we value your feedback is important to us as it helps us improve our products and services. please by filling out our official complaint form.

Please provide the following information:













Once we receive your complaint, our management team will review it and get back to you as soon as possible. We aim to resolve all complaints in a timely and satisfactory manner. 

Our ethos: We attach great importance to resolving customer complaints as amicably as possible. We monitor all our staffs performance, and train and update our staff on a regular basis, enabling them to deal with complaints in a manner that conforms to the highest standards.We always welcome feedback from our customers and strive to improve our services. Once we receive your complaint, our management team will review it and get back to you as soon as possible. We aim to resolve all complaints in a timely and satisfactory manner. 

If you have any additional questions or need further assistance, please don't hesitate to contact us at info@thehapennybridge.es We are here to help!